Experimentation / CRO

Experimentation and Testing Programs acknowledge that the future is uncertain. These programs focus on getting better data to product and marketing teams to make better decisions.

Research & Strategy

We believe that research is an integral part of experimentation. Our research projects aim to identify optimization opportunities by uncovering what really matters to your website users and customers.

Data and Analytics

90% of the analytics setups we’ve seen are critically flawed. Our data analytics audit services give you the confidence to make better decisions with data you can trust.

VC’s now value businesses based on customer retention

If you hope to raise funds, float or sell, revenue multiples were what got you your mega valuation. But that’s changing.

VC's have developed customer retention based valuation models because retention rates are better indicators of real business value versus one-off sales. And this method is being applied to all business models, not just subscription businesses.

Get in touch to find out how we can help you increase the value of your business through our customers experience optimization programs that improve customer retention and lifetime value.
Talk to a Speero expert
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A headshot photograph of Speero's customer experience clients, Sky Boulton.
“Speero makes some pretty bold claims. Statements like “we will make you tons more money” are compelling, but if it sounds too good to be true, it probably isn’t, right? Wrong. It’s all true. The results of this project have improved conversion rates, improved top and bottom-line numbers, and increased customer satisfaction."
Sky Boulton, BlastZone
Trusted by:
The black and white logo of the company, P&G, which is one of Speero's conversion optimization clients.The logo of the company, Miro, which is one of Speero's UX optimization clients.The logo of the company, Code Academy, which is one of Speero's conversion optimization clients.The black and white logo of the company, Grub Hub, which is one of Speero's website optimization clients.The logo of the company, Monster, which is one of Speero's UX optimization clients.The logo of the company, Mongo DB, which is one of Speero's customer experience optimisation clients.The black and white logo of the company, Dermalogica, which is one of Speero's conversion optimization clients.The black and white logo of the company, ebay, which is one of Speero's conversion optimization clients.The black and white logo of the company, AXA, which is one of Speero's UX optimization clients.

Seven reasons why you should work with Speero

We help optimize great digital experiences across industries, from ecommerce to SaaS, B2B lead gen to elearning.

1

Measurable results

We start testing on your customer experience in the first few weeks of working together. We prioritize experiments that will increase profits, improve customer satisfaction, reduce costs, generate learnings, and improve customer lifetime value.
2

Strategic experimentation

We run strategic tests around pricing, monetization flows, retention, channels, packaging, product, and more.
3

Dedicated CX consulting team

We’ll work alongside you with a dedicated team of experts including an account director, a CX strategist, an analyst, a persuasion designer, a front-end test developer, and a QA analyst.
4

Customer-focused action plan

We conduct an experimentation maturity audit to understand where you’re weakest when it comes to customer-focused strategies, processes, tools, and skills, and what you can do to improve.
5

Truly understanding your customers

We conduct customer research sprints throughout your program to get regular customer insights.
6

Data to measure and improve big business metrics

We measure and improve metrics that lead to long term growth such as customer lifetime value, and retention.
7

Upskill your team

We provide world-class training from CXL, teaching your team everything they need to know about CX optimization, from user psychology to experimentation statistics.
A headshot photograph of Speero's customer experience clients, Laura Borghesi.
“I requested proposals from three agencies. The reason Speero won was that I loved your approach. I loved how straightforward it was. It was great that you could speak clearly at a high level and a deeper expert level depending on the audience."
Laura Borghesi, Senior Director, Growth Marketing at MongoDB

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