Experimentation / CRO

Experimentation and Testing Programs acknowledge that the future is uncertain. These programs focus on getting better data to product and marketing teams to make better decisions.

Research & Strategy

We believe that research is an integral part of experimentation. Our research projects aim to identify optimization opportunities by uncovering what really matters to your website users and customers.

Data and Analytics

90% of the analytics setups we’ve seen are critically flawed. Our data analytics audit services give you the confidence to make better decisions with data you can trust.

Privacy Policy

Our products are operated by Markitekt OÜ trading as “Speero” ("we" or "us"). "our products" includes our web apps, website, and browser extensions.
We respect the privacy of users of our products and recognize that when you choose to provide us with information about yourself, you trust us to act responsibly with that information. This privacy policy contains important information about how we use your personal information. 

What information do we collect?
At times we may request that you voluntarily supply us with personal information. Generally, this information is requested when you want us to provide you with information.

We may gather the following information about you when you use our products:
1. Name
2. Email address
3. Phone number
4. Company
5. IP address (a unique identifier for your computer or other devices)
6. Mobile device ID
7. We might gather information about you that is publicly available.
8. Information provided by you when submitting a job application (this may include sensitive personal information e.g. ethnic origin).

How do we use it?
We will use your personal information in the following ways. We only use your personal information for the purposes set out below if you have asked us to do so. You can withdraw your consent at any time. Processing is time-limited. We will not store your personal data for longer than needed.

1. To provide you with information that you have requested e.g. a newsletter or guide, etc. 
2. To respond to specific queries you may raise regarding us and our operating companies.
3. To provide you with better ways of accessing information from our products. We use your personal information to help us to deliver the best online experience to you and other products users.
4. To process and consider your job application. We use your personal information to assess your job application and to keep you updated throughout the For how we use your information that is collected using cookies and similar technologies please see the "Cookies" page here.
5. We may use your data outside the scope of this Policy only when it is anonymized.

Do we pass your information to third parties?
We may send your personal information to other group companies, affiliates, and third parties to help us process your personal information for the purposes set out in this policy. 

Our processing partners:
● Intercom
● APIHub
● Hull
● Xero
● Google
● Hotjar
● Clickup
● Clearbit
● Facebook
● LinkedIn
● Zapier
● Webflow 

We may disclose your personal information if we or any of our assets are the subject of a sale or similar corporate transaction. We will ensure that the third parties who receive your personal information are required to keep it confidential. 

We may disclose personal information to third parties when we reasonably believe we are required by law, and to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud.

Where do we send your information?
We are a global company and therefore we may transfer your personal information to countries around the world including the US and other countries outside Europe. 

How do we protect your information?
We do our best to keep your Personal Data safe.  We use safe protocols for communication and transferring data (such as HTTPS). We use anonymizing and pseudonymizing where suitable. We monitor our systems for possible vulnerabilities and attacks.

Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

We use cookies and/or similar technologies to analyze customer behavior, administer the website, track users’ movements, and to collect information about users. This is done to personalize and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:
Necessary cookies. These cookies are required for you to be able to use some important features on our website. These cookies don’t collect any personal information.
● Functionality cookies. These cookies provide functionality that makes using our service more convenient and makes providing more personalized features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
● Analytics cookies. These cookies are used to track the use and performance of our website.
● Advertising cookies. These cookies are used to deliver advertisements that are relevant to you and your interests. Also, they are used to limit the number of times you see an advertisement. They are usually placed on the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organizations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organization.

You can remove cookies stored on your computer via your browser settings. For more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our products. Google has their Privacy Policy which you can review here. If you’d like to opt-out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Your rights
1. Right to information. Meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained, and why and by whom it is processed.
2. Right to access. Meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of the Personal Data we have gathered.
3. Right to rectification. Meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
4. Right to erasure. Meaning in certain circumstances you can request for your Personal Data to be erased from our records.
5. Right to restrict processing. Meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
6. Right to object to processing. Meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
7. Right to object to automated Processing. Meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
8. Right to data portability. You have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
9. Right to complain. If we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
10. Right for the help of a supervisory authority. Meaning you have the right to the help of a supervisory authority and the right for other legal remedies such as claiming damages.
11. Right to withdraw consent. You have the right to withdraw any given consent for the Processing of your Personal Data.

Contacting Us
If you have any questions about this privacy policy, the practices of this Site, or your dealings with this Site, you can contact us at info@speero.com.  

Our mailing address is: 
Markitekt Ltd, Telliskivi 60, 10412, Tallinn, Estonia 

Changes to this privacy policy
We review this privacy policy regularly to ensure that it is up-to-date with our use of your personal information and compliant with applicable data protection laws. We reserve the right, at our discretion, to revise this privacy policy at any time. The updated privacy policy will be posted on our website. You are encouraged to review this privacy policy from time to time.

This privacy policy was last updated on December 2020.