Who will you be working with?
Work with Edgar Spongolts, Director of Product
Edgar has more than a decade of experience running various companies. All of this experience is applied to crafting CX optimization strategies that maximize the value gained from experimentation. Clients include Admiral, ADP, GoApe, and eBay.
Senior Experimentation Strategist Shiva Manjunath
Shiva is a fanatic for creating high-value user experiences and has been doing so since 2013. He’s worked on teams spanning from B2B (Gartner) to B2C (Norweigan Cruise Line, Edible Arrangements). A passionate driver of ‘test to learn,’ he focuses experiments on driving high business value and impact.
Program Manager Barbara Bonfim
Barbara has been working with digital growth since 2017 with a focus on building and fostering an experimentation culture. She graduated with a bachelor's degree in Economics and a postgraduate in Digital Business. Her past experiences include product management, account management and PLG marketing. She's passionate about translating strategic needs into experiments and executing them collaboratively.
Experimentation program maturity audit FAQs
How long does it take to conduct a maturity audit?
The audit generally takes between 30-60 days to complete.
How practical is it?
We start on the high level to set the context and then build practical solutions that are applicable right now.
Is it relevant for the C level as well?
Yes. Our reporting serves its findings considering the needs of the audience and as have developed our methods ourselves we can freely move between the strategic and details oriented level.
Can you fix the problems you find for us?
Most of them, not all. We have a vetted partner network for the issues we cant address in-house. And ideally, we would want to up-level your teams over time to beable to handle the issues themselves.
How much resources do you need from us for this to be successful?
It depends. Lets start with a management level sponsor who has the traction within the organization to start fixing the shotcomings and go from there.
Can you help us with change management?
We can! We have a rock-star partner that can kick-start your change management process and support you in making the changes.
How much does an experimentation maturity audit cost?
This service is oriented at auditing an organization's ability and proficiency to run an effective experimentation program and involves consultancy, stakeholder interviews, and reviewing of processes, data, and documentation. This experimentation maturity audit costs between USD 20,000 to 70,000 depending on the organization size. You can use the same framework we use to conduct the audit as a self-service tool free of charge.
Experimentation Maturity Model
The experimentation program audit is a classic program management tool, meant to ask great questions to help find gaps in the efficiency or effectiveness of, in this case, experimentation programs.
Our experimentation program audit covers four main pillars or areas that are crucial for a successful experimentation program;
-Strategy & culture
-People & skills
-Process & methodology
-Data & tools
After conducting the audit you’ll receive an “overall experimentation maturity score.” The scores correspond to one of five different levels of experimentation program maturity, which are as follows:
Level 1: Beginner
Businesses at the start of their experimentation journey. Few of the fundamental building blocks needed to run an effective experimentation program are implemented.
Level 2: Aspiring
Businesses that have established some of the important elements needed in preparation for running an effective experimentation program. These businesses typically have many internal hurdles to overcome and practices to implement to run a successful experimentation program.
Level 3: Progressive
Characterized by businesses that are starting to recognize the importance of insight-driven experiments and the need to improve their processes to increase the performance of their work. They have the necessary foundational elements in place to run a basic experimentation program.
Level 4: Strategic
Businesses that have most of the foundational and some advanced practices in place, employing a strategic approach to experimentation. They are likely to have wider company buy-in for experimentation as a core business growth driver due to the results from their work.
Level 5: Transformative
These businesses are the industry elite. They are outperforming their competition through a well-oiled experimentation program that is consistently delivering results.