Welcome to The Retention Economy

Pressure from the C-suite to drive quick results has led to short term strategies focused on increasing revenue. But increasingly crowded markets and the rising cost of acquisition mean this isn't sustainable for business growth.

Instead businesses need to optimise the value they generate from existing customers before chasing new revenue streams.

That's why we help you understand your customers better through data analytics, customer research, and experimentation to drive long-term growth, retention and increase customer lifetime value.

Talk to a Speero expert

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“Through the optimization program with Speero, we increased the number of customers who chose our annual plans by 75% which is a massive deal for a subscription business."
Dan Layfield, Growth Product Manager at Codecademy

Seven reasons why you should work with Speero

We help optimize great digital experiences across industries, from ecommerce to SaaS, B2B lead gen to elearning.

Measurable results

We start testing on your customer experience in the first few weeks of working together. We prioritize experiments that will increase profits, improve customer satisfaction, reduce costs, generate learnings, and improve customer lifetime value.

Strategic experimentation

We run strategic tests around pricing, monetization flows, retention, channels, packaging, product, and more.

Dedicated CX consulting team

We’ll work alongside you with a dedicated team of experts including an account director, a CX strategist, an analyst, a persuasion designer, a front-end test developer, and a QA analyst.

Customer-focused action plan

We conduct an experimentation maturity audit to understand where you’re weakest when it comes to customer-focused strategies, processes, tools, and skills, and what you can do to improve.

Truly understanding your customers

We conduct customer research sprints throughout your program to get regular customer insights.

Data to measure and improve big business metrics

We measure and improve metrics that lead to long term growth such as customer lifetime value, and retention.

Upskill your team

We provide world-class training from CXL, teaching your team everything they need to know about CX optimization, from user psychology to experimentation statistics.

“I requested proposals from three agencies. The reason Speero won was that I loved your approach. I loved how straightforward it was. It was great that you could speak clearly at a high level and a deeper expert level depending on the audience."
Laura Borghesi, Senior Director, Growth Marketing at MongoDB

Let’s kick things off.
Tell us what you’re looking for

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Experimentation / CRO

Research & Strategy

Data and Analytics

Welcome to The Retention Economy

Seven reasons why you should work with Speero

Measurable results

Strategic experimentation

Dedicated CX consulting team

Customer-focused action plan

Truly understanding your customers

Data to measure and improve big business metrics

Upskill your team

Let’s kick things off.
Tell us what you’re looking for

Experimentation / CRO

Research & Strategy

Data and Analytics

Welcome to The Retention Economy

Seven reasons why you should work with Speero

Measurable results

Strategic experimentation

Dedicated CX consulting team

Customer-focused action plan

Truly understanding your customers

Data to measure and improve big business metrics

Upskill your team

Let’s kick things off. Tell us what you’re looking for

Let’s kick things off.
Tell us what you’re looking for