Experimentation / CRO

Experimentation and Testing Programs acknowledge that the future is uncertain. These programs focus on getting better data to product and marketing teams to make better decisions.

Research & Strategy

We believe that research is an integral part of experimentation. Our research projects aim to identify optimization opportunities by uncovering what really matters to your website users and customers.

Data and Analytics

90% of the analytics setups we’ve seen are critically flawed. Our data analytics audit services give you the confidence to make better decisions with data you can trust.

Experimentation Resources

Benchmark your current approach to CX optimization and discover where you need to focus your efforts.
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Pricing Page Optimization: How to Order Pricing Plans

How do you order your pricing page: Cheap-to-expensive? Expensive-to-cheap? Randomly? For this study, we manipulated the pricing page for a survey tool, SurveyGizmo, to see if there are different patterns of user perception and preference (choice of plan) for various layout designs.

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Data Discrepancies in Google Analytics

For most companies, Google Analytics is a—often the—primary source of analytics data. Getting its numbers aligned with other tools in your martech stack keeps results credible and blood pressure manageable.

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How to Nail Your First 90 Days as a CX Director

Achieving a great customer experience that delights demanding customers (and delivers for demanding stakeholders) isn’t easy—even in the most forward-thinking organizations. Follow this 90-day plan to get the right things in place and start delivering results.


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The Ultimate Personalization Guide

A step-by-step guide to personalizing your customer experience, brought to you by our partners AB Tasty and Heap. Understand the basics of data management for personalization and how to build an effective personalization strategy.

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Experimentation Program Benchmark Report 2021

Over 210 brand-side experimenters shared where and how their businesses were performing when it come to experimentation. Find out what you can do to get ahead of your competitors with a list of must-have experimentation practices that most businesses aren't doing.

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Template: PXL Prioritization Framework

If you want to run a successful A/B testing program it's essential to prioritize your ideas in a way that's objective and based on facts, not opinions. You can grab your own copy of our framework and save a copy to customize it. It's completely free and will save your team countless debates about which A/B test to carry out first.

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The Big Guide to Form Optimization and Analytics by Zuko

This web guide by Zuko covers everything you need to know when it comes to optimizing web forms for conversion rate performance. Including general principles to improve your form performance, common form issues, high impact tips, and best practice form design.

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A/B Test Calculator

Choosing which calculator(s) to use for your experimentation program is a big decision. Try out our calculator which will help you to answer all your pre and post test analysis questions.

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Real-time eCommerce Benchmark report

Get access to compiled data from 1000+ e-stores in different industries and see where you stand in terms of Customer Retention, Customer Segmentation, eCommerce Analytics and Customer behavior. Brought to you by our partners Omniconvert.

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White Paper: Optimizing Financial Forms by Zuko

This white paper takes you through the biggest user issues you will find on your financial services forms (banks, insurance, credit cards, etc) and gives you the advice needed to fix them and improve your conversion rate.

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