Experimentation / CRO

Experimentation and Testing Programs acknowledge that the future is uncertain. These programs focus on getting better data to product and marketing teams to make better decisions.

Research & Strategy

We believe that research is an integral part of experimentation. Our research projects aim to identify optimization opportunities by uncovering what really matters to your website users and customers.

Data and Analytics

90% of the analytics setups we’ve seen are critically flawed. Our data analytics audit services give you the confidence to make better decisions with data you can trust.

Personalization tool

Dynamic Yield

Personalization and recommendations platform with a merchandising engine and Experience APIs for running recs and server-side experiments on any channel.

Experience delivery
E-commerce, Marketplace, Media & subscriptions

The vendor’s claim

Dynamic Yield's merchandising engine creates recommendation rules that automatically update widgets according to context, behavior, and historical data, using algorithms including deep learning, viewed together, popularity, recently viewed, and bought together.
Source

Where it’s strong

  • Multiple recommendation algorithms (deep learning, viewed-together, bought-together, popularity, recently viewed), not just one model
  • Merchandising rules connect to CRM/segmentation data, so recs can be pinned or filtered rather than left purely algorithmic
  • Experience APIs support server-side deployment on any device, not just an onsite widget

Where it runs out

  • Starting price around $35,000/year per pricing research. Out of reach for smaller catalogs or teams running only a few campaigns
  • G2 reviewers cite developer dependence and time-consuming integrations, especially for custom HTML/CSS/JS work
  • Some reviewers note limited built-in analytics relative to dedicated BI tools

Best for

Commerce teams whose personalization is mostly recs and merchandising and who have enterprise budget and dev support.

Questions before you buy more of it

  • Where is the recs holdout, and can we see lift numbers separate from merchandising rule overrides?
  • How much custom dev work will implementation actually take beyond the packaged widgets?

Connected applications

Inline job complement

One missing piece, named, in the cart.

The cart is missing the thing that goes with it.

Session-first recommendations

This visit's job outranks last year's purchase.

They're ready to buy something new. You keep selling last time.

Compare it in the hub

Put up to three tools side by side, or start from the customer situation you want to personalize.