Experimentation / CRO

Experimentation and Testing Programs acknowledge that the future is uncertain. These programs focus on getting better data to product and marketing teams to make better decisions.

Research & Strategy

We believe that research is an integral part of experimentation. Our research projects aim to identify optimization opportunities by uncovering what really matters to your website users and customers.

Data and Analytics

90% of the analytics setups we’ve seen are critically flawed. Our data analytics audit services give you the confidence to make better decisions with data you can trust.

Research recipe

Validating a Redesign Before Build

Conversion
Validate
Hypothesised

The problem, in the customer's voice

A redesign is about to ship untested
As a visitor I'd be handed a new design the team hopes is better but hasn't checked with anyone like me.
How might we prove the new design beats the current one before we build it?

What this recipe does

A big redesign is about to be built and the risk is shipping months of work that performs worse than what it replaces. This recipe front-loads the validation. A five second test checks whether the new design communicates its point at a glance, a preference test weighs it against the current version, and copy testing pressure-tests the words carrying the message. Prototype and moderated usability sessions then confirm people can actually complete the core tasks, so the redesign earns its place before a developer touches it.

The method sequence

Focus

Check the new design communicates its point, and pressure-test the words carrying it.

Validate

Weigh it against the current version, confirm people can complete the core tasks, then prove it live.

Go deeper

Last updated
July 20, 2026