Experimentation / CRO

Experimentation and Testing Programs acknowledge that the future is uncertain. These programs focus on getting better data to product and marketing teams to make better decisions.

Research & Strategy

We believe that research is an integral part of experimentation. Our research projects aim to identify optimization opportunities by uncovering what really matters to your website users and customers.

Data and Analytics

90% of the analytics setups we’ve seen are critically flawed. Our data analytics audit services give you the confidence to make better decisions with data you can trust.

Personalization tool

Tealium AudienceStream

Server-side CDP that stitches identities in real time and pushes live audiences into 1,300+ connected delivery tools.

Data foundation
E-commerce, B2B, SaaS, Media & subscriptions, Marketplace

The vendor’s claim

Create a unified view of your customers across channels, segment your audiences to power personalized experiences, and orchestrate that data to fuel actions.
Source

Where it’s strong

  • Patented visitor stitching technology builds unified profiles across devices/channels, updating in real time as events arrive
  • Over 1,300 integrations for activating audiences without custom pipes to each destination
  • Optional Tealium Predict ML layer scores likelihood of an action (e.g., churn, conversion) to define audiences. A paid add-on, not core AudienceStream

Where it runs out

  • A CDP is not a personalization program. An audience is a segment definition, not a rendered experience; something downstream has to act on it
  • Predict (the ML/scoring capability) is a premium add-on, so out-of-the-box AudienceStream is rules-based segmentation, not predictive
  • Profiles and audiences without an activation path just accumulate

Best for

Teams who keep losing 'who is this person' across channels and need one real-time profile before other tools can act on it.

Questions before you buy more of it

  • Which audiences are live in a real experience today, versus defined but never activated?
  • Are we paying for Predict, or are 'audiences' here just rules-based segments?

Connected applications

Save one useful default

Ask to remember a size, a plan, a store. After it helped.

You know they'll need it again. You still make them hunt.

Pick up where you left off

Restore the search, the filter, the page.

They came back mid-search and had to start over.

Compare it in the hub

Put up to three tools side by side, or start from the customer situation you want to personalize.