Experimentation / CRO

Experimentation and Testing Programs acknowledge that the future is uncertain. These programs focus on getting better data to product and marketing teams to make better decisions.

Research & Strategy

We believe that research is an integral part of experimentation. Our research projects aim to identify optimization opportunities by uncovering what really matters to your website users and customers.

Data and Analytics

90% of the analytics setups we’ve seen are critically flawed. Our data analytics audit services give you the confidence to make better decisions with data you can trust.

Research method

Search & SERP Analysis

Analysis of organic search performance and the surrounding results landscape. The queries that bring visitors in and the ones that should but don't, rankings and click-through against the pages that hold them, and the content competitors use to win the intents that matter. Pairs the site's search data with the language customers actually type. Branded query volume belongs here too, since demand for the brand by name, tracked over time, is one of the few behavioural reads on brand awareness.

When to reach for it

Grow qualified organic traffic, close the gap between customer search language and site language, prioritise content investment by intent, and connect organic acquisition to on-site optimisation. Track branded search demand as a behavioural indicator of brand awareness, before and after brand-level changes.

Strengths and limits

Pros

Real behavioural data at scale from actual customer queries. Shows demand and competitive position without spending on a panel or media.

Cons

Intent has to be inferred from queries rather than asked. Rankings move slowly, so validating changes takes time and can be confounded by algorithm updates.

Practical considerations

Common tools

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Recipes that use this method

A method earns its value when its signal corroborates others. Here is where this one does its work.

Last updated

August 6, 2026